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Privacy Policy:

1.    We respect your privacy

  1. Enspired Plus Pty Ltd trading as “Virtually Social” (“Virtually Social”, “we”, “us”, “our”) recognises the importance of your privacy and understands your concerns about the security of your personal information. We are committed to protecting the personal information that we store about you in accordance with the Australian Privacy Principles.

  2. This Privacy Policy, to be read in conjunction with our Terms and Conditions, details how and why Virtually Social collects, stores, and uses your personal data as well as the choices available to you in relation to our use of your personal information. 

  3. “Personal information” is information or an opinion about an identified individual, or an individual who is reasonably identifiable. 

 

  1.     Information we collect

    1. Virtually Social may collect and store information when you enter and interact with the Virtually Social website https://virtuallysocial.com.au/ (“our website” or “this website”). This includes information you provide to us directly or is given to us in any other form.  

    2. The type of personal information we collect includes (but is not limited to):

  1. contact information (e.g. your name, title, position, address, company you work for, email address and phone number);

  2. financial information for billing purposes (e.g. credit card information and billing address);

  3. your server address;

  4. your domain name (e.g. .com, .gov, .au etc.);

  5. the time and date that you visit our website;

  6. any other information that you provide to us via this website, required by us, or provided by you in any other form. 

  1.     How we collect your information 

    1. Information we collect may come directly from you or from third parties, including when you:

  1. meet with us in person;

  2. contact us through our website, telephone, social media (e.g. Facebook, Instagram, LinkedIn etc.) or any other means of communication;

  3. use and/or interact with our website, social media, content, and advertising;

  4. receive our services

  5. engage with us directly through any other medium (e.g. surveys, emails, and feedback).

    1. Any personal information received about you from a third party will be protected by this Privacy Policy.

 

  1.     Why we collect your information 

    1. We may use your personal information to further our relationship with you and for the purposes of:

  1. processing, evaluating and responding to your requests and enquiries;

  2. providing our services to you; 

  3. sending you administrative messages, notices, reminders, updates, security alerts, and other information requested by you;

  4. sending you marketing and promotional messages and other information that may be of interest to you. 

    1. We may contact you through email, phone, social media, mail or other means of communication. You may choose to stop receiving marketing material by using the opt out facility provided (e.g. by following the prompts in an unsubscribe link or contacting us directly).

 

  1.     Disclosure of your personal information 

    1. Your information may be disclosed to our employees, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary to fulfill our services to you. 

    2. Compliance with legal requirements may also require disclosure of your information. These include compliance with laws, regulations, court orders, subpoenas, warrants, in the event of legal proceedings, or in response to  law enforcement agency request.

    3. In the even that we do disclose your information to a third party, we will request that they follow this Privacy Policy in regard to the handling of your personal information.

    4. By providing us with personal information, you consent to the terms of this Privacy Policy and our Terms and Conditions.

 

  1.     Security of your Personal Information 

    1. Virtually Social is committed to safeguarding your personal information. We have mechanisms and protections in place to prevent unauthorised access, misuse, loss, or inference of personal information whether stored electronically or physically.

  2.     Website Access 

    1. When you visit our website (https://virtuallysocial.com.au/) we may collect information including, but not limited to:

  1. your browser type;

  2. your operating system; 

  3. the website visited before coming to this website; and

  4. time of access.

    1. Such information is used to analyse the traffic and use of our website so that we may improve our services.

 

  1.     Third Party websites 

    1. Our website may contain links to other websites for your convenience. Please note that we do not own or have any control over these websites, nor are we responsible for their privacy practices. We encourage you to review the privacy policies of those websites before using their websites. 

 

  1.     Cookies 

    1. Cookies are small files stored on your device which are used to identity you when you visit our website and record how you use our website. We may also use cookies to enhance the functionality and user-friendliness of the website.

    2. Browsers normally automatically accept the use of cookies. You may choose to disable or limit cookies by changing the setting in your browser.

 

  1.     Notification of Privacy Policy Changes  

    1. We may update this privacy statement to reflect changes to our information practices or as required by law.

    2. If any major changes occur, we will notify you via email (using the email address provided by you) and/or through a general notice on this website. We encourage our users to periodically check our Privacy Policy to keep up to date.

 

  1.     Accessing, Correcting and Updating your Personal Information

    1. Under the Data Protection Act 2018 (Cth), you may request the details of the personal information we store about you, or ask to be deleted from our database.

    2. If you would like a copy of the personal information we store about you, or wish to update or correct your personal information, please contact us using the details provided in 12.3 below.

  2.     Contact Information  

    1. We take your complaints seriously and value your feedback as we strive to improve our services to you. We aim to respond as soon as possible. 

    2. If you have any questions or concerns  about this Privacy Policy or any of our privacy practices, please feel free to contact us in writing through: Email: hello (at) virtruallysocial.com.au

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